2021 Personal Lines Insights Conference @ Home Virtual Series - Advisen Ltd.

Learn more about the conference!

The content, agenda & speakers for each Advisen Insights Conference is planned by an Advisory Board that represents industry thought-leaders and influential marketplace participants. Each Advisory Board is unique for each conference event.

Advisory Board meetings and conference calls are led by Advisen’s Stacie Lilien, Global Head of Event Programming.

• Brenda Castellano, EVP - Sales and Strategy, National General
• Justin Costa, Vice President, Carrier Operations, ITC
• Robb Lanham, Chief Sales Officer, Hub International
• Paul Tetrault, Executive Director, The Insurance Library

2021 Personal Lines Insights Conference @ Home Virtual Series

September 22, 2021 Whether at home, on the roads, or online, you’re at risk and it’s getting worse. Advisen is teaming up with Zywave to produce a Personal Lines Insights Conference. During this event, listen to industry experts explore the effects of a changing world on risk and its impact on carriers, agents, and insureds. From climate change to telematics, and wildfires to arctic freezes, exposures evolve every day, driving the need for new approaches to underwriting and pricing. Hear market leaders share their views on today’s challenges and tomorrow’s solutions.

Agenda Print Agenda

September 22nd 1:00 pm - 3:00 pm
Wednesday, September 22 @ 1pm ET
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1:00pm-1:05pm ET

Opening Remarks by Stacie Lilien, Global Head of Event Programming, Advisen

1:05pm-1:50pm ET

Building the Personal Lines Policies of the Future

– How will personal lines products evolve to keep pace with market demands and demographics?
– How is the industry addressing concerns like Florida wind risk, California wildfires, rising reconstruction costs, and vacant or second homes?
– With more automation becoming standard, cars are essentially mobile computers these days: What are the privacy issues and legal liabilities?
– Will telematics/pay-as-you-drive or other rating innovations replace credit-based insurance scoring?
– With competitors in the field changing all the time, where is personal lines distribution heading?

Bryan Falchuk, Managing Partner, Insurance Evolution Partners [Moderator]
Tony Cotto, Director of Auto and Underwriting Policy, National Association of Mutual Insurance Companies (NAMIC)
Robb Lanham, Chief Sales Officer, Hub International
John Nader, SVP, Product Management, National General Insurance

1:50pm-2:35pm ET

Personal Lines Cyber

– Is cyber the new must-have coverage?
– In this digital age, both children and adults are online all the time. How does this impact your clients’ risk profiles?
– Will cyberbullying and other cyber-related risks eventually be excluded from homeowners policies?
– How can agents sell skeptical clients on personal cyber coverage? What are some real-life loss scenarios?

Matt Cullina, Head of Global Insurance Business, Sontiq [Moderator]
Christie Alderman, Cyber Innovative Solutions Officer, Chubb
Kimberly Lucarelli, Director, Personal Client Management, Senior Vice President, Oswald Companies
Henry Sanderson, Vice President, Non-Marine Specialties, Guy Carpenter

2:35pm-3:05pm ET

How to Manage Your E&O Exposure

– An E&O claim can be detrimental to an agency and cost it more than just an unhappy client. How can agents and brokers protect themselves from E&O claims?
– As the risk landscape and coverages change, how can agents and brokers make sure they are doing all they can for their clients? What can agencies implement to better train their employees?
– Are there lessons to be learned from recent litigation and pandemic-related E&O issues?

Erin Ayers, Editor, Advisen/Zywave [Moderator]
Linda Blechman, Vice President, Lee & Mason
Brian Thornton, CEO, ProWriters